Order Processing

At Mascera, we follow a clear and structured order processing workflow to ensure every custom ceramic component is manufactured accurately, delivered on time, and meets your technical and quality requirements.

To help us evaluate your project accurately, please provide:

 ▪ Drawing (PDF /STEP / DWG/JPG)

 ▪Material

 ▪Size & tolerance 

 ▪Special requirements (if any)

 ▪Quantity

Material not sure? 

Tell us your application and required performance. We will advise.

We review feasibility and provide ：

 ▪ Quotation

 ▪ Lead time

 ▪ Technical suggestion

Order is confirmed after agreement on:

▪ Product specifications

▪ Quantity

▪ Price

▪ Lead time

▪ Shipping method

▪ Payment terms

This step ensures both technical and commercial details are clearly defined before production begins.

Manufacturing process includes:

▪ Raw material preparation

▪ Forming

▪ Sintering

▪ Precision machining (if required)

▪ Quality inspection

Manufactured under strict quality control.

Before shipment, we provide:

▪ Final inspection report  (if required)

▪ Safe and professional packing

▪ Shipping arrangement

▪ Documents

▪ Tracking information

Our logistics team ensures your goods are delivered safely and efficiently.

If you are looking for a reliable partner for custom technical ceramic components, Mascera is ready to support your project from concept to delivery.With experienced engineers, strict quality control, and a well-structured order processing system, we help ensure accurate specifications, stable quality, and dependable lead times. Feel free to contact us to discuss your application or send your drawings for technical evaluation and quotation.

👉 Learn more about our full service scope on the Our Service page.